Retail security for shopping centres and high streets
A visible deterrent, loss prevention and customer-service trained officers for safer, more welcoming stores, with covert and overt options and reporting that shows where losses happen.
Security built around your sector
Visible deterrent
Smart officers at entrances and on the shop floor.
Loss prevention
Officers placed where losses are highest, with covert and overt options.
Customer-service trained
Officers who help customers as well as watching for theft.
Store uplift reporting
Reports that show where losses happen and whether guarding is making a difference.
Key holding
Alarm response and key holding for out-of-hours store security.
Services we provide to this sector
Retail security guards
Store and shopping centre guards combining loss prevention, customer service and conflict management to reduce shrinkage and protect staff.
Manned guarding and concierge
Professional SIA licensed officers for reception, front-of-house, gatehouse and out-of-hours security duties.
Key holding and alarm response
Secure key storage and 24/7 dispatch to alarm activations, welfare checks and site inspections, reducing risk to your staff.
Accredited, screened and always reachable
SIA Approved Contractor
Part of the SIA Approved Contractor Scheme for security guarding. Check our status on the official SIA register.
BS 7858 screened
All officers are screened to BS 7858 and trained to standard. Guarding officers are SIA licensed.
24/7 control room
Immediate escalation to the control room and on-call managers on 0330 088 0991.
Dedicated contract manager
Clear assignment instructions, KPI reporting and a named contact for every contract.
Check our SIA Approved Contractor entry on the official register
Frequently asked questions
Do you provide covert guards?
Yes. We offer both covert and overt retail guarding.
Do you report on losses?
Yes. We provide incident and theft reporting and store uplift reporting so you can see what difference guarding makes.
Talk to a security and facilities specialist
Tell us about your site and we will usually come back with a tailored proposal within one business day. For urgent queries, call our 24/7 helpline.