Manned guarding and concierge security
A uniformed, SIA licensed officer on your site is the most visible way to protect people, property and reputation. Our manned guarding and concierge teams cover reception, front-of-house, gatehouse and out-of-hours duties, supported by our 24/7 control room and a dedicated contract manager.
What you get with our manned guarding and concierge
Reception and front of house
A professional first point of contact who welcomes visitors, checks them in and deals with queries calmly.
Gatehouse and access control
Controlled entry for people, vehicles and deliveries, with a clear record of who was on site and when.
Concierge services
Presentable, customer-focused officers for residential blocks, offices and civic buildings.
Out-of-hours security
Static and patrolling officers for nights, weekends and bank holidays.
Incident reporting
Clear, timely written reports so you always know what happened on your site.
Control room support
Escalation to our 24/7 control room and on-call managers whenever an officer needs backup.
Accredited, screened and always reachable
SIA Approved Contractor
Part of the SIA Approved Contractor Scheme for security guarding. Check our status on the official SIA register.
BS 7858 screened
All officers are screened to BS 7858 and trained to standard. Guarding officers are SIA licensed.
24/7 control room
Immediate escalation to the control room and on-call managers on 0330 088 0991.
Dedicated contract manager
Clear assignment instructions, KPI reporting and a named contact for every contract.
Check our SIA Approved Contractor entry on the official register
Up and running with a clear plan
A structured onboarding process means you see value and improvement from day one.
Survey and risk assessment
We survey each location and assess the risks before we quote.
Assignment instructions
Assignment instructions, patrol patterns and escalation routes are agreed with you.
Officer selection
Officers are selected to suit your site requirements and culture.
Review and reporting
Regular review meetings and reporting against your KPIs, with a dedicated contract manager.
Frequently asked questions
Are your guarding officers SIA licensed?
Yes. Our guarding officers are SIA licensed and screened to BS 7858.
Can you provide concierge as well as security?
Yes. We combine concierge and security duties in one team where the site calls for it.
Do you provide cover at night and weekends?
Yes. Cover can be days, nights, weekends or 24/7, with our control room behind every post.
Talk to a security and facilities specialist
Tell us about your site and we will usually come back with a tailored proposal within one business day. For urgent queries, call our 24/7 helpline.